00 Gilded Card House / Legal
Last updated: 1 September 2026.
These Terms and Conditions are the current terms for Gilded Card House. They apply to your use of gildedcardhouse.com and to interactions connected with visiting, enquiring about, or booking the venue. They are intended to explain our shared expectations in clear language, whether you are planning dinner, cocktails, a social gathering, a private event, or time in our in-person offline poker and card lounge.
Venue-specific arrangements may be confirmed separately when a reservation or event plan is accepted. Those practical details work alongside these terms and help us prepare for the visit you have planned.
01 The document
By using gildedcardhouse.com, making an enquiry, submitting a reservation request, or attending Gilded Card House in connection with a booking, you agree to these terms to the extent permitted by applicable law. If you do not agree, please do not use the website or proceed with an enquiry.
These terms may operate alongside specific details we communicate for a confirmed reservation, group arrangement or private event. Where practical arrangements are confirmed for your visit, please read them with these terms. Nothing here is intended to override rights that cannot lawfully be excluded or modified.
02 Website use
You may use gildedcardhouse.com for personal, lawful purposes, including learning about the venue and planning a visit, reservation or enquiry. Please use the website in a way that respects its operation and the access of other visitors.
You must not:
Planning note
Menus, offerings, event information, imagery and other website content are provided for general information. They may change as our service, season and venue plans evolve. Photographs communicate atmosphere and may not show every current offering.
If a detail matters to a planned visit, please confirm it directly before relying on it. We do not guarantee the availability of a particular menu item, service, date, time, seat, area or activity. Chef-led dining, cocktails, social gatherings and the dedicated offline poker and card lounge are all subject to the arrangements and circumstances of the day.
Unless otherwise indicated, the website’s design, photographs, text, brand materials and other content are protected. You may view and share the website for ordinary personal purposes, provided you do not remove notices, suggest an unsupported affiliation, or present the material as your own.
Any link to an independent third-party website is provided for convenience only. Gilded Card House does not control that website or its content. Your use of a third-party service is governed by that provider’s own terms, privacy information and practices.
03 Planning a visit
A request or enquiry is not confirmed until Gilded Card House communicates confirmation through the relevant booking channel. Please provide accurate contact details and, where relevant, clear group information so we can understand what you are planning.
A request is not a confirmation.
Once confirmed, your arrangement may include practical details specific to that visit. Those details can cover the plan we have accepted and should be kept with your booking information.
If your plans change, please let us know as early as practicable. This is especially helpful where party size, dietary needs, accessibility needs or event requirements change. Our ability to accommodate an update can vary with availability and the arrangements already in place.
Please arrive ready for the confirmed plan and follow reasonable directions from the team that support service, comfort and safety. Seating, timing and access to venue areas may be managed according to the day’s service and your group arrangements.
As a contemporary Australian restaurant and supper club, our menu and service availability can also be affected by operational circumstances. We will take reasonable care in managing the experience, while asking guests to remain flexible where a practical adjustment is needed.
04 House standards
Gilded Card House brings together chef-led dining, cocktails, conversation, social gatherings and an in-person offline poker and card-lounge experience. The card lounge is a hosted social setting centred on physical tables, cards, conversation and considerate participation.
The atmosphere depends on care for the room and the people in it.
Guests are expected to respect the shared setting and to follow reasonable directions from the team or host. This helps dining, conversation and card-lounge participation move comfortably alongside one another.
Please treat staff and other guests with respect, take appropriate care of the venue, and follow reasonable safety and service directions. Disruptive, threatening, discriminatory, unsafe or damaging behaviour is not consistent with the experience we aim to provide.
Subject to applicable law, Gilded Card House may take reasonable steps to protect guests, staff, property and the shared experience. Those steps are considered in context and are intended to support a comfortable, respectful environment.
Physical cards, tables, furnishings and supplied materials should be used carefully and only as directed. Participation is social and optional where applicable. Please respect table flow, fellow participants and host guidance so that everyone can enjoy the setting.
Spaces and hosted activities may vary from visit to visit. If a card-lounge element matters to your plans, confirm its availability when arranging your visit.
05 Group planning
An event enquiry begins a planning conversation. The arrangements that apply are those confirmed by Gilded Card House for the specific event. A proposal, discussion or preliminary indication of availability is not itself a final confirmation.
Organisers should provide accurate date preferences, estimated guest information, dining needs, accessibility considerations and the desired format. This helps us understand whether the plan is for a private group, corporate gathering, birthday celebration or another shared occasion.
The organiser is an important point of contact for a group. Please communicate updates promptly, make sure guests receive relevant event information, and cooperate with reasonable venue requirements connected with the agreed plan.
Operational, safety, service or availability considerations can require reasonable adjustments. Where practicable, we will communicate material changes. Dining, cocktails and card-lounge elements may form part of an event plan where separately confirmed, but availability and practical details remain specific to the arrangement accepted for your event.
Your confirmed event details are the practical reference point.
06 Practical matters
Please take reasonable care of your personal belongings while visiting the venue. If you need assistance with an item left behind, notify Gilded Card House promptly and provide enough information to help identify it. Responsibility for personal property is handled subject to applicable law, and nothing in these terms excludes rights that cannot lawfully be excluded.
Guests should be considerate when taking or sharing images, particularly around other guests, staff, private groups and the card lounge. Please seek permission where appropriate and follow reasonable directions from the team or event organiser. Dining, social gatherings and the offline poker and card lounge all involve shared spaces where privacy and comfort matter.
Venue photography or recording may be communicated in context where relevant. We do not claim a blanket permission over every image, and we ask everyone to consider the room before recording or sharing material that includes others.
Please provide accurate information in an enquiry or booking-related communication. We may use communications to respond to you, administer bookings and manage a visit in line with applicable policies and law. Do not use venue communication channels to submit unlawful, harmful or inappropriate material.
For information about how personal information is handled, please read our Privacy Policy.
07 Legal framework
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, restricted or modified. To the extent permitted by applicable law, Gilded Card House’s liability is otherwise limited in a manner consistent with those laws.
Please use reasonable care when relying on website information and planning a visit. Information on the website is general in nature, and a confirmed arrangement remains the practical reference for a specific reservation, group plan or event. This clause is not intended to remove protections that apply to you by law.
Current version 1 September 2026
Gilded Card House may update these terms from time to time. The version published on gildedcardhouse.com carries the displayed last-updated date. The current version of this document is dated 1 September 2026. Please review this page periodically, particularly before relying on it for a planned visit or enquiry. Any update applies subject to applicable law.
These terms are governed by the laws applicable in New South Wales, Australia, subject to applicable law. This reflects the venue’s location in Surry Hills, New South Wales. If a provision is found to be unenforceable, that provision is treated as adjusted or separated only to the extent permitted, without affecting the remaining provisions where they can continue to operate.
08 Contact
If you have a question about these Terms and Conditions, please contact Gilded Card House using the details below. For a booking-specific question, include enough information for us to identify the relevant confirmed arrangement. We will use your message to understand and respond to the terms question you have raised.
[email protected] +61 2 8015 7642 483 Riley Street, Surry Hills NSW 2010, Australia
Before you enter
Gilded Card House welcomes guests aged 18 and over. Please confirm that you meet this age requirement.